As the COVID-19 situation continues to evolve, we would like to inform you of the updates to our policies. Please take note of the following updates and also note that our existing Shipping and Returns policy described below as well as the other policies on the Website will be applicable in all other respects.
Shipping – Shipping is now free for any products purchased on the Website. This offer is valid in Canada only.
Order Processing and Delivery – Our usual order processing and delivery times described in the present Shipping and Returns policy may be subject to certain delays due to the current situation.
You will be proactively notified by email as soon as your order is shipped.
We thank you in advance for your understanding.
Returns – The return policy for online purchases on the Website has been temporarily modified. You now have 15 days following the reception of your order to return the items in accordance with the present Shipping and Returns policy. After this 15 day period, the sale is final.
We invite you to process your return online by filling out the return form at the bottom of this page. Our customer service representative will email you a return label. We encourage you to refer to our Size Chart when choosing your items to ensure you are purchasing the correct size.
Should you need to contact our customer service regarding returns, our representative may be reached at +1-514-334-5766 during the following revised business hours: Monday, Wednesday and Thursday between 8:30AM and 5:00PM. Simply leave a message and they will call you back.
Returns may also take more time to process than usual at this time. We thank you in advance for your patience.
E-Commerce Precautionary Measures – We are committed to strictly enforce all measures and recommendations from our governments and public health agencies and are taking all the necessary precautions to protect our team and our customers.
For any questions or additional information, do not hesitate to contact us by email at firstname.lastname@example.org.
Take care of you and yours, and through these times we remain united despite the distance,
The ES Team
Shipping and return Canada
Fill up our return form at the bottom of this page
We hope you enjoy your shopping at Everyday Sunday. In order to give you the best possible experience, we have made it very easy for you to stay informed and updated about your order.
Everyday Sunday customers pay a flat rate of $7.00 for all shipments within Canada.
Once we receive your order and payment, it can take up to 3 business days to process it. Your items usually arrive to your door within 5 business days once shipped.
We will email you to confirm that we received you order. We will also notify you as soon as your order is out for delivery. You will be able to track your shipment all the way to your door by clicking on the link contained in the email.
We want you to relax and enjoy your Everyday Sunday wear. If you are not happy with the items you purchased, you can always return them in accordance with the policy below:
- You have 10 days following the reception of your order to return the items and after this 10 day period the sale is final.
- The merchandise must be unworn, unwashed, in its original condition and packaging (polybag), and with the price tags still attached. Returns will be accepted on swimsuits only if the hygienic protection has not been removed (we also recommend you trying the swimsuits with underwear).
- Gift cards cannot be returned or refunded even if they’re lost or stolen.
- Sale and final sale items cannot be returned.
An order cannot be cancelled once we have sent you the shipping confirmation by email.
A fixed fee of $5.00 applies to each return request.
We work diligently to get returns processed as quickly as possible. Typically, once an item is received in our office it will be processed within 5 business days.
Refunds on returned merchandise that complies with the return policy listed above will be made by the same method of payment used for the original purchase. Shipping fees are non-refundable unless we are at fault (if we shipped you the incorrect merchandise or size for exemple)
If you wish to exchange items for a different size or color, you must return the items in accordance with the return policy and place a new order.
For returns, you can call our customer service during opening hours at +1-514-334-5766. Opening hours are Monday to Friday from 9:00 to 12:00 and from 13:00 to 17:00. We will gladly process your return and email you a return label. If you wish to process your return online, you can do so by filling out the return form at the bottom of this page. Our customer service representative will contact you and email you a return label.
Once you receive the return label, stick it on the package you wish to return, make sure the barcode is fully visible and drop it off at a Canada Post office or in any public mailbox of Canada Post.
In case you return items that does not comply with this policy, you will not be refunded and our customer service will contact you by email. If we do not receive a response within 5 business days, we will reship you the items at no cost. Please note: we are not responsible for returned items lost or damaged in transit back to us.
For any other inquiry, please contact our customer service